---
title: Getting Started | Support Home
description: Information to help get you setup on Work Wallet in your first few weeks using the platform.
---

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1. [Support Home](https://support.work-wallet.com/)
2. [Getting Started](https://support.work-wallet.com/getting-started)

# Getting Started

 Information to help get you setup on Work Wallet in your first few weeks using the platform.

## Getting Started with each Module

- [How Do I Create a New Asset On The App?](https://support.work-wallet.com/how-do-i-create-a-new-asset-on-the-app)
- [How Do I Get Started With Assets?](https://support.work-wallet.com/getting-started-with-assets)
- [How Do I Get Started With Briefings?](https://support.work-wallet.com/getting-started-with-briefings)
- [How Do I Get Started With Issue Reporting?](https://support.work-wallet.com/getting-started-with-issue-reporting)
- [How Do I Get Started With Inductions?](https://support.work-wallet.com/getting-started-with-inductions)
- [How Do I Create My First Job?](https://support.work-wallet.com/creating-your-first-job)
- [How Do I Create My First Risk Assessment?](https://support.work-wallet.com/creating-your-first-risk-assessment)
- [How Do I Issue Report Through The QR Code?](https://support.work-wallet.com/how-do-i-issue-report-through-the-qr-code)
- [How Do I Create A Briefing?](https://support.work-wallet.com/how-do-i-create-a-briefing-1)
- [How Do I Add Content To A Briefing?](https://support.work-wallet.com/how-do-i-add-content-to-a-briefing)
- [How Do I Invite Contacts To A Briefing?](https://support.work-wallet.com/how-do-i-invite-contacts-to-a-briefing-1)
- [How Do I Publish A Briefing?](https://support.work-wallet.com/how-do-i-publish-a-briefing-1)
- [How Do I Review/Respond to Briefing Feedback?](https://support.work-wallet.com/how-do-i-review/respond-to-briefing-feedback-1)
- [How Do I Create Follow Up Actions From A Briefing?](https://support.work-wallet.com/how-do-i-1)
- [How Do I Create An In-Person Briefing In The App?](https://support.work-wallet.com/how-do-i-create-an-in-person-briefing-in-the-app)
- [How Do I Add a Site Document](https://support.work-wallet.com/how-do-i-add-a-site-document)
- [How Do I Carry Out An Audit?](https://support.work-wallet.com/how-to-complete-an-audit)
- [How Do I Add Supporting Documents To An Audit?](https://support.work-wallet.com/audit-supporting-documents)
- [How Do I Create A Risk Assessment For A Job?](https://support.work-wallet.com/how-do-i-create-a-risk-assessment-for-a-job)
- [How Do I Create An Audit Schedule?](https://support.work-wallet.com/how-do-i-create-an-audit-schedule-2025)

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## Address Book

- [How Do I Create A New Site?](https://support.work-wallet.com/creating-a-new-site)
- [How Do I Add A Company Logo?](https://support.work-wallet.com/how-do-i-add-a-company-logo)
- [How Do I Create A New Company?](https://support.work-wallet.com/creating-a-new-company)
- [What Are The Different Site Types?](https://support.work-wallet.com/different-site-types)

## Contacts

- [How do I create a Contact?](https://support.work-wallet.com/how-do-i-create-a-con)

## Device Compatibility

- [What Is The Supported Browser Policy?](https://support.work-wallet.com/supported-browser-policy)
- [What Are The Supported Mobile Device Platforms?](https://support.work-wallet.com/supported-mobile-device-platforms)

## Users

- [How do I disable/archive a user](https://support.work-wallet.com/how-do-i-disable/archive-a-user)
- [How Do I Change A User's Access Level?](https://support.work-wallet.com/how-do-i-change-a-users-access-level)
- [How do I set a user as a Site Manager?](https://support.work-wallet.com/how-to-set-a-user-as-a-site-manager)
- [What are the Different User Permissions and What Access do they give?](https://support.work-wallet.com/what-are-the-different-user-permissions-and-what-access-do-they-give)
- [How Do I Add ID, Qualification or Training Records against a User or Contact?](https://support.work-wallet.com/adding-user-id-documents)
- [How Do I Manage User Licences?](https://support.work-wallet.com/managing-user-licenses)
- [How Do I Create a New User?](https://support.work-wallet.com/creating-a-new-user-account)
- [What's The Difference Between Contacts and Users?](https://support.work-wallet.com/the-difference-between-contacts-and-users)

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## Wallet Settings

- [How Do I Purchase a Site Public Reporting QR Licence and Allocate to Site?](https://support.work-wallet.com/purchasing-a-site-reporting-qr-licence-and-allocating-to-site)
- [How Do I Purchase A Site Gateway Licence And Allocate To Site?](https://support.work-wallet.com/purchasing-a-site-gateway-licence-and-allocating-to-site)
- [How Do I Manage My Subscription and Licences?](https://support.work-wallet.com/managing-your-subscription-and-licences)
- [How Do I Manage Departments?](https://support.work-wallet.com/managing-departments)
- [How Do I Create My Own ID Document Types](https://support.work-wallet.com/how-do-i-create-my-own-id-document-types)
- [How Do I Create or manage ID, Training & Qualification Types?](https://support.work-wallet.com/how-do-i-create-training-types)
- [How Do I Change Language Settings?](https://support.work-wallet.com/how-do-i-change-language-settings)
- [How Do I Create/Manage Job Roles?](https://support.work-wallet.com/how-do-i-create/manage-job-roles)
- [How Do I Add Shortcuts On The App?](https://support.work-wallet.com/how-do-i-add-shortcuts-on-the-app)

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## Your Account

- [How Do I Log In To The Work Wallet Portal?](https://support.work-wallet.com/logging-in)
- [How Do I Logout Of The App & Switch Wallet?](https://support.work-wallet.com/how-do-i-logout-of-the-app)
- [What Do I Do When I've Forgotten My Password?](https://support.work-wallet.com/forgotten-your-password)
- [How Do I Switch Wallets On The Portal?](https://support.work-wallet.com/how-do-i-switch-wallets-on-the-portal)
- [How Do I Download And Log In To The App?](https://support.work-wallet.com/downloading-and-logging-in-to-the-app)
- [How Do I View My Actions?](https://support.work-wallet.com/viewing-my-actions)
- [How Do I: Actions Overview - Creating, Assigning & Updating?](https://support.work-wallet.com/actions-overview-creating-assigning-updating)
- [How Do I Accept An Invite To A Company's Wallet?](https://support.work-wallet.com/accepting-an-invite-to-a-companys-wallet)
- [How Do I Change My Password?](https://support.work-wallet.com/changing-your-password)

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- [Getting Started](https://support.work-wallet.com/getting-started#main-content)

    - [Getting Started with each Module](https://support.work-wallet.com/getting-started#getting-started-with-each-module)
    - [Address Book](https://support.work-wallet.com/getting-started#address-book)
    - [Contacts](https://support.work-wallet.com/getting-started#contacts)
    - [Device Compatibility](https://support.work-wallet.com/getting-started#device-compatibility)
    - [Users](https://support.work-wallet.com/getting-started#users)
    - [Wallet Settings](https://support.work-wallet.com/getting-started#wallet-settings)
    - [Your Account](https://support.work-wallet.com/getting-started#your-account)
- [Management Portal Features](https://support.work-wallet.com/management-portal-features#main-content)

    - [Assets](https://support.work-wallet.com/management-portal-features#assets)
    - [Audits/Inspections](https://support.work-wallet.com/management-portal-features#audits-inspections)
    - [Clock I/O](https://support.work-wallet.com/management-portal-features#clock-i-o)
    - [Company Documents](https://support.work-wallet.com/management-portal-features#company-documents)
    - [Departments](https://support.work-wallet.com/management-portal-features#departments)
    - [ID & Training](https://support.work-wallet.com/management-portal-features#id-training)
    - [Inductions](https://support.work-wallet.com/management-portal-features#inductions)
    - [Integrations API](https://support.work-wallet.com/management-portal-features#integrations-api)
    - [Issue/Accident/Event Reporting](https://support.work-wallet.com/management-portal-features#issue-accident-event-reporting)
    - [Jobs](https://support.work-wallet.com/management-portal-features#jobs)
    - [Legislation Register](https://support.work-wallet.com/management-portal-features#legislation-register)
    - [Lone Working](https://support.work-wallet.com/management-portal-features#lone-working)
    - [Org portal](https://support.work-wallet.com/management-portal-features#org-portal)
    - [Permit to Work](https://support.work-wallet.com/management-portal-features#permit-to-work)
    - [PPE Manager](https://support.work-wallet.com/management-portal-features#ppe-manager)
    - [Risk Assessments](https://support.work-wallet.com/management-portal-features#risk-assessments)
    - [Safety Briefings](https://support.work-wallet.com/management-portal-features#safety-briefings)
    - [Safety Cards](https://support.work-wallet.com/management-portal-features#safety-cards)
    - [Settings](https://support.work-wallet.com/management-portal-features#settings)
    - [Site Gateway](https://support.work-wallet.com/management-portal-features#site-gateway)
    - [Sites](https://support.work-wallet.com/management-portal-features#sites)
    - [Site Diary](https://support.work-wallet.com/management-portal-features#site-diary)
    - [User Management](https://support.work-wallet.com/management-portal-features#user-management)
    - [Work Wallet Setup](https://support.work-wallet.com/management-portal-features#work-wallet-setup)
    - [Address Book](https://support.work-wallet.com/management-portal-features#address-book)
    - [Actions](https://support.work-wallet.com/management-portal-features#actions)
- [Mobile App Features](https://support.work-wallet.com/mobile-app-features#main-content)

    - [Audits](https://support.work-wallet.com/mobile-app-features#audits)
    - [Assets](https://support.work-wallet.com/mobile-app-features#assets)
    - [Clocking In/Out](https://support.work-wallet.com/mobile-app-features#clocking-in-out)
    - [Company Documents](https://support.work-wallet.com/mobile-app-features#company-documents)
    - [General App Settings](https://support.work-wallet.com/mobile-app-features#general-app-settings)
    - [Issue/Accident/Event Reporting](https://support.work-wallet.com/mobile-app-features#issue-accident-event-reporting)
    - [Jobs](https://support.work-wallet.com/mobile-app-features#jobs)
    - [Kiosk](https://support.work-wallet.com/mobile-app-features#kiosk)
    - [Permits](https://support.work-wallet.com/mobile-app-features#permits)
    - [PPE](https://support.work-wallet.com/mobile-app-features#ppe)
    - [Risk Assessments](https://support.work-wallet.com/mobile-app-features#risk-assessments)
    - [Safety Cards](https://support.work-wallet.com/mobile-app-features#safety-cards)
    - [Site Diary](https://support.work-wallet.com/mobile-app-features#site-diary)
    - [Logging out](https://support.work-wallet.com/mobile-app-features#logging-out)
- [Contractor Gateway & Kiosk Features](https://support.work-wallet.com/contractor-gateway-kiosk-features#main-content)

    - [Briefings](https://support.work-wallet.com/contractor-gateway-kiosk-features#briefings)
    - [Clocking In/Out](https://support.work-wallet.com/contractor-gateway-kiosk-features#clocking-in-out)
    - [Inductions](https://support.work-wallet.com/contractor-gateway-kiosk-features#inductions)
    - [Issue Reporting](https://support.work-wallet.com/contractor-gateway-kiosk-features#issue-reporting)
    - [Permits](https://support.work-wallet.com/contractor-gateway-kiosk-features#permits)
    - [Risk Assessment](https://support.work-wallet.com/contractor-gateway-kiosk-features#risk-assessment)
    - [Audit](https://support.work-wallet.com/contractor-gateway-kiosk-features#audit)
    - [Site Douments](https://support.work-wallet.com/contractor-gateway-kiosk-features#site-douments)
    - [Access](https://support.work-wallet.com/contractor-gateway-kiosk-features#access)

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