--- title: How Do I Restrict an Issue Category by Job Role? description: Article on how to add job role restrictions to issue reporting --- [Skip to content](https://support.work-wallet.com/how-do-i-restrict-an-issue-category-by-job-role#main-content) [![work-wallet-logo-primary-2025](https://support.work-wallet.com/hs-fs/hubfs/WW%20logos/work-wallet-logo-primary-2025.png?width=108&height=50&name=work-wallet-logo-primary-2025.png)](https://support.work-wallet.com/?hsLang=en) - [Support Home](https://support.work-wallet.com/) Open main navigation Close main navigation - [Support Home](https://support.work-wallet.com/) - [Go to work-wallet.com](https://www.work-wallet.com/) [Go to work-wallet.com](https://www.work-wallet.com/) Hi there. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Home](https://support.work-wallet.com/?hsLang=en) 2. [Management Portal Features](https://support.work-wallet.com/management-portal-features?hsLang=en) 3. [Issue/Accident/Event Reporting](https://support.work-wallet.com/management-portal-features?hsLang=en#issue-accident-event-reporting) # How Do I Restrict an Issue Category by Job Role? ## If you want to control who can report or view certain Issue Categories, you can restrict an individual category by User or Contacts' Job Role. To set up or manage this restriction first go to the settings page by clicking the cog icon in the bottom left-hand corner of the portal. (Please note only Wallet Admin Users have access to the settings.) From the settings page select Issue Categories from within the Issue Reporting section: ![](https://support.work-wallet.com/hs-fs/hubfs/image-png-Jan-13-2026-12-24-05-2251-PM.png?width=670&height=194&name=image-png-Jan-13-2026-12-24-05-2251-PM.png) Next select the view button next to the category that you wish to restrict: ![](https://support.work-wallet.com/hs-fs/hubfs/image-png-Jan-13-2026-12-25-09-0342-PM.png?width=670&height=370&name=image-png-Jan-13-2026-12-25-09-0342-PM.png) If you have a draft version of the category click view draft, if not click the blue create draft version button. Once in the draft version, at the bottom of the category information tab you will find the access restrictions dropdown: ![](https://support.work-wallet.com/hs-fs/hubfs/image-png-Jan-13-2026-12-26-51-7443-PM.png?width=585&height=801&name=image-png-Jan-13-2026-12-26-51-7443-PM.png) You can leave a category with no job role restrictions or you can choose whether to restrict who can create issues of this category, who can view issues of this category or both: ![](https://support.work-wallet.com/hs-fs/hubfs/image-png-Jan-13-2026-12-27-44-8654-PM.png?width=369&height=139&name=image-png-Jan-13-2026-12-27-44-8654-PM.png) Once you have chosen which restrictions you require you can then select which job roles are allowed: ![](https://support.work-wallet.com/hs-fs/hubfs/image-png-Jan-13-2026-12-29-30-8631-PM.png?width=599&height=188&name=image-png-Jan-13-2026-12-29-30-8631-PM.png) Once you have selected the job roles that you require you will need to publish your issue reporting category using the green publish button. - [Getting Started](https://support.work-wallet.com/getting-started?hsLang=en#main-content) - [Getting Started with each Module](https://support.work-wallet.com/getting-started?hsLang=en#getting-started-with-each-module) - [Address Book](https://support.work-wallet.com/getting-started?hsLang=en#address-book) - [Contacts](https://support.work-wallet.com/getting-started?hsLang=en#contacts) - [Device Compatibility](https://support.work-wallet.com/getting-started?hsLang=en#device-compatibility) - [Users](https://support.work-wallet.com/getting-started?hsLang=en#users) - [Wallet Settings](https://support.work-wallet.com/getting-started?hsLang=en#wallet-settings) - [Your Account](https://support.work-wallet.com/getting-started?hsLang=en#your-account) - [Management Portal Features](https://support.work-wallet.com/management-portal-features?hsLang=en#main-content) - [Assets](https://support.work-wallet.com/management-portal-features?hsLang=en#assets) - [Audits/Inspections](https://support.work-wallet.com/management-portal-features?hsLang=en#audits-inspections) - [Clock I/O](https://support.work-wallet.com/management-portal-features?hsLang=en#clock-i-o) - [Company Documents](https://support.work-wallet.com/management-portal-features?hsLang=en#company-documents) - [Departments](https://support.work-wallet.com/management-portal-features?hsLang=en#departments) - [ID & Training](https://support.work-wallet.com/management-portal-features?hsLang=en#id-training) - [Inductions](https://support.work-wallet.com/management-portal-features?hsLang=en#inductions) - [Integrations API](https://support.work-wallet.com/management-portal-features?hsLang=en#integrations-api) - [Issue/Accident/Event Reporting](https://support.work-wallet.com/management-portal-features?hsLang=en#issue-accident-event-reporting) - [Jobs](https://support.work-wallet.com/management-portal-features?hsLang=en#jobs) - [Legislation Register](https://support.work-wallet.com/management-portal-features?hsLang=en#legislation-register) - [Lone Working](https://support.work-wallet.com/management-portal-features?hsLang=en#lone-working) - [Org portal](https://support.work-wallet.com/management-portal-features?hsLang=en#org-portal) - [Permit to Work](https://support.work-wallet.com/management-portal-features?hsLang=en#permit-to-work) - [PPE Manager](https://support.work-wallet.com/management-portal-features?hsLang=en#ppe-manager) - [Risk Assessments](https://support.work-wallet.com/management-portal-features?hsLang=en#risk-assessments) - [Safety Briefings](https://support.work-wallet.com/management-portal-features?hsLang=en#safety-briefings) - [Safety Cards](https://support.work-wallet.com/management-portal-features?hsLang=en#safety-cards) - [Settings](https://support.work-wallet.com/management-portal-features?hsLang=en#settings) - [Site Gateway](https://support.work-wallet.com/management-portal-features?hsLang=en#site-gateway) - [Sites](https://support.work-wallet.com/management-portal-features?hsLang=en#sites) - [Site Diary](https://support.work-wallet.com/management-portal-features?hsLang=en#site-diary) - [User Management](https://support.work-wallet.com/management-portal-features?hsLang=en#user-management) - [Work Wallet Setup](https://support.work-wallet.com/management-portal-features?hsLang=en#work-wallet-setup) - [Address Book](https://support.work-wallet.com/management-portal-features?hsLang=en#address-book) - [Actions](https://support.work-wallet.com/management-portal-features?hsLang=en#actions) - [Mobile App Features](https://support.work-wallet.com/mobile-app-features?hsLang=en#main-content) - [Audits](https://support.work-wallet.com/mobile-app-features?hsLang=en#audits) - [Assets](https://support.work-wallet.com/mobile-app-features?hsLang=en#assets) - [Clocking In/Out](https://support.work-wallet.com/mobile-app-features?hsLang=en#clocking-in-out) - [Company Documents](https://support.work-wallet.com/mobile-app-features?hsLang=en#company-documents) - [General App Settings](https://support.work-wallet.com/mobile-app-features?hsLang=en#general-app-settings) - [Issue/Accident/Event Reporting](https://support.work-wallet.com/mobile-app-features?hsLang=en#issue-accident-event-reporting) - [Jobs](https://support.work-wallet.com/mobile-app-features?hsLang=en#jobs) - [Kiosk](https://support.work-wallet.com/mobile-app-features?hsLang=en#kiosk) - [Permits](https://support.work-wallet.com/mobile-app-features?hsLang=en#permits) - [PPE](https://support.work-wallet.com/mobile-app-features?hsLang=en#ppe) - [Risk Assessments](https://support.work-wallet.com/mobile-app-features?hsLang=en#risk-assessments) - [Safety Cards](https://support.work-wallet.com/mobile-app-features?hsLang=en#safety-cards) - [Site Diary](https://support.work-wallet.com/mobile-app-features?hsLang=en#site-diary) - [Logging out](https://support.work-wallet.com/mobile-app-features?hsLang=en#logging-out) - [Contractor Gateway & Kiosk Features](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#main-content) - [Briefings](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#briefings) - [Clocking In/Out](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#clocking-in-out) - [Inductions](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#inductions) - [Issue Reporting](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#issue-reporting) - [Permits](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#permits) - [Risk Assessment](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#risk-assessment) - [Audit](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#audit) - [Site Douments](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#site-douments) - [Access](https://support.work-wallet.com/contractor-gateway-kiosk-features?hsLang=en#access) [![Chill listening crop-3](https://support.work-wallet.com/hs-fs/hubfs/web-work-wallet-logo-1.png?width=62&height=30&name=web-work-wallet-logo-1.png "Chill listening crop-3")](https://www.work-wallet.com) [Go to work-wallet.com](https://www.work-wallet.com/) Copyright © 2026, Work Wallet