--- title: How to send an Error Log from the Work Wallet App description: Error Logs help us to investigate any issues you might encounter --- [Skip to content](https://support.work-wallet.com/how-to-send-an-error-log-from-the-app#main-content) [![work-wallet-logo-primary-2025](https://support.work-wallet.com/hs-fs/hubfs/WW%20logos/work-wallet-logo-primary-2025.png?width=108&height=50&name=work-wallet-logo-primary-2025.png)](https://support.work-wallet.com/?hsLang=en) - [Support Home](https://support.work-wallet.com/) Open main navigation Close main navigation - [Support Home](https://support.work-wallet.com/) - [Go to work-wallet.com](https://www.work-wallet.com/) [Go to work-wallet.com](https://www.work-wallet.com/) Hi there. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Home](https://support.work-wallet.com/?hsLang=en) 2. [Mobile App Features](https://support.work-wallet.com/mobile-app-features?hsLang=en) 3. [General App Settings](https://support.work-wallet.com/mobile-app-features?hsLang=en#general-app-settings) # How to send an Error Log from the Work Wallet App ## Error Logs help us to investigate any issues you might encounter If you experience an issue within the Work Wallet app, you can easily send an error log to help our support team investigate. ### Sending an Error Log 1. Open the **Work Wallet** app. ![Screenshot](https://support.work-wallet.com/hs-fs/hubfs/IMG_8847-jpg.jpeg?width=199&height=404&name=IMG_8847-jpg.jpeg) 2. Tap the **More** option from the right bottom menu. 3. Select **Help**. ![Screenshot](https://support.work-wallet.com/hs-fs/hubfs/IMG_8848-jpg.jpeg?width=192&height=393&name=IMG_8848-jpg.jpeg) 4. You will then see the **'View Error Logs'** option. ![Screenshot](https://support.work-wallet.com/hs-fs/hubfs/IMG_8849-jpg.jpeg?width=192&height=389&name=IMG_8849-jpg.jpeg) 5. Select that and if there are any error logs, they’ll appear here. ![Screenshot](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202025-05-08%20at%2015-35-22%20(1)-jpeg.jpeg?width=195&height=422&name=Screenshot%202025-05-08%20at%2015-35-22%20(1)-jpeg.jpeg) 6. 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