- Support Home
- Mobile App Features
- General App Settings
-
Getting Started
-
Management Portal Features
- Assets
- Audits/Inspections
- Clock I/O
- Company Documents
- Departments
- ID & Training
- Inductions
- Integrations API
- Issue/Accident/Event Reporting
- Jobs
- Legislation Register
- Lone Working
- Org portal
- Permit to Work
- PPE Manager
- Risk Assessments
- Safety Briefings
- Safety Cards
- Settings
- Site Gateway
- Sites
- Site Diary
- User Management
- Work Wallet Setup
- Address Book
-
Mobile App Features
-
Contractor Gateway & Kiosk Features
How to send an Error Log from the Work Wallet App
Error Logs help us to investigate any issues you might encounter
If you experience an issue within the Work Wallet app, you can easily send an error log to help our support team investigate.
Sending an Error Log
-
Open the Work Wallet app.
-
Tap the More option from the right bottom menu.
-
Select Help.
-
You will then see the 'View Error Logs' option.
-
Select that and if there are any error logs, they’ll appear here.
-
Click on the error log you wish to share and tap the option to Email Logs — this will open your email client where you can then send the log to support@work-wallet.com.