How Do I Add User ID Documents?

To add a user's ID documents you will need to click on the "People" tab on the navigation bar, found on the left hand side of the Work Wallet Portal.

Once in the "Users" area of the portal you will be presented with a list of active users.  Click on the user you wish to upload ID documents for.  You can use the User dashboard to check on the status of a users ID documents.  In the instance below we can see that the status of the users ID documents is green, indicating they are still valid.

Screenshot 2023-06-22 at 10.17.53

To upload new ID documents you need to click the "+Upload New ID" link which will prompt you to select the ID type, Expiry date and file location of the ID you wish to upload.  Once you have done this you can click "Save".

Screenshot 2023-06-22 at 10.19.18

Once uploaded the ID document will appear within the ID Documents section of the User's Records tab.

Screenshot 2023-06-22 at 10.19.58


You can now view the ID by clicking on it.  This will now also be available to the user within the Mobile App.

Screenshot 2023-06-22 at 10.20.27