--- title: How Do I Create/Manage Root Cause Analysis Categories? description: You can manage Root Cause Analysis Categories by going to the settings and selecting Root Cause Analysis Categories.  This will give you the option to edit or inactivate existing categories or to cre --- [Skip to content](https://support.work-wallet.com/create/manage-root-cause-analysis-categories#main-content) [![work-wallet-logo-primary-2025](https://support.work-wallet.com/hs-fs/hubfs/WW%20logos/work-wallet-logo-primary-2025.png?width=108&height=50&name=work-wallet-logo-primary-2025.png)](https://support.work-wallet.com/?hsLang=en) - [Support Home](https://support.work-wallet.com/) Open main navigation Close main navigation - [Support Home](https://support.work-wallet.com/) - [Go to work-wallet.com](https://www.work-wallet.com/) [Go to work-wallet.com](https://www.work-wallet.com/) Hi there. How can we help you? - There are no suggestions because the search field is empty. 1. 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You can manage Root Cause Analysis Categories by going to the settings and selecting **Root Cause Analysis** **Categories. ** ![Screenshot 2023-06-21 at 13.30.19](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2013.30.19.png?width=688&height=178&name=Screenshot%202023-06-21%20at%2013.30.19.png) This will give you the option to edit or inactivate existing categories or to create a new one by selecting **+Create a Category.**   ![Screenshot 2023-06-21 at 13.30.51](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2013.30.51.png?width=688&height=344&name=Screenshot%202023-06-21%20at%2013.30.51.png)   - [Getting Started](https://support.work-wallet.com/getting-started?hsLang=en#main-content) - [Getting Started with each Module](https://support.work-wallet.com/getting-started?hsLang=en#getting-started-with-each-module) - [Address Book](https://support.work-wallet.com/getting-started?hsLang=en#address-book) - [Contacts](https://support.work-wallet.com/getting-started?hsLang=en#contacts) - 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