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How Do I Get Started With Issue Reporting?

The Issue Reporting Module allows you to report Issues of the selected category against a Job, Site or General Location. 


To get started with the Issue Reporting Module you will need to complete the following steps within the settings: (only wallet administrators have access to this).


  • Create your Issue Type Categories
  • Create Investigation Process for the different issue categories and severity (if required)
  • Create Root Cause Analysis Categories (if required)
  • Set up Issue Notification Rules 

Screenshot 2023-06-22 at 11.35.39

Once you have completed these steps you will be ready to report issues from either the Portal or the App.