--- title: How do I close an Incident Report? description: This document outlines how to close actions and therefore allow for an Incident Report to be closed. --- [Skip to content](https://support.work-wallet.com/how-do-i-close-an-incident-report#main-content) [![work-wallet-logo-primary-2025](https://support.work-wallet.com/hs-fs/hubfs/WW%20logos/work-wallet-logo-primary-2025.png?width=108&height=50&name=work-wallet-logo-primary-2025.png)](https://support.work-wallet.com/?hsLang=en) - [Support Home](https://support.work-wallet.com/) Open main navigation Close main navigation - [Support Home](https://support.work-wallet.com/) - [Go to work-wallet.com](https://www.work-wallet.com/) [Go to work-wallet.com](https://www.work-wallet.com/) Hi there. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Home](https://support.work-wallet.com/?hsLang=en) 2. [Management Portal Features](https://support.work-wallet.com/management-portal-features?hsLang=en) 3. [Issue/Accident/Event Reporting](https://support.work-wallet.com/management-portal-features?hsLang=en#issue-accident-event-reporting) # How do I close an Incident Report? ## This document outlines how to close actions and therefore allow for an Incident Report to be closed. Once all actions have been closed, an Incident Report can be closed. When an incident is in the Reporting or Under Investigation stage, actions can be updated. Once a user has completed their action, click **Update Action** and change the **Status** to **Closed**.     ![Screenshot 2023-06-21 at 11.48.30](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2011.48.30.png?width=688&height=281&name=Screenshot%202023-06-21%20at%2011.48.30.png) ![Screenshot 2023-06-21 at 11.49.04](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2011.49.04.png?width=688&height=450&name=Screenshot%202023-06-21%20at%2011.49.04.png) **App:** On the app, to close an action relating to an Incident Report click the **Safety Dashboard** button of a job or a site and select the Incident Report you need to close an action on. Click the blue **(Number) Actions** button at the bottom and **+ Update** on the specific action. Provide more details/photos and change the status to Closed, click **Complete**.    ![Screenshot 2023-06-21 at 11.50.20](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2011.50.20.png?width=688&height=495&name=Screenshot%202023-06-21%20at%2011.50.20.png) ![Screenshot 2023-06-21 at 11.51.01](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2011.51.01.png?width=688&height=478&name=Screenshot%202023-06-21%20at%2011.51.01.png)   Once all actions are closed you can close the Incident Report, if you try and close it before this you will get an error message.    ![Screenshot 2023-06-21 at 11.52.05](https://support.work-wallet.com/hs-fs/hubfs/Screenshot%202023-06-21%20at%2011.52.05.png?width=476&height=1006&name=Screenshot%202023-06-21%20at%2011.52.05.png)   - [Getting Started](https://support.work-wallet.com/getting-started?hsLang=en#main-content) - [Getting Started with each Module](https://support.work-wallet.com/getting-started?hsLang=en#getting-started-with-each-module) - 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