--- title: How do I set Failed Lone Worker Notifications? description: To set failed lone worker notifications firstly go into 'Settings' via the settings cog on the left hand navigation panel. --- [Skip to content](https://support.work-wallet.com/how-do-i-set-failed-lone-worker-notifications#main-content) [![work-wallet-logo-primary-2025](https://support.work-wallet.com/hs-fs/hubfs/WW%20logos/work-wallet-logo-primary-2025.png?width=108&height=50&name=work-wallet-logo-primary-2025.png)](https://support.work-wallet.com/?hsLang=en) - [Support Home](https://support.work-wallet.com/) Open main navigation Close main navigation - [Support Home](https://support.work-wallet.com/) - [Go to work-wallet.com](https://www.work-wallet.com/) [Go to work-wallet.com](https://www.work-wallet.com/) Hi there. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Home](https://support.work-wallet.com/?hsLang=en) 2. [Management Portal Features](https://support.work-wallet.com/management-portal-features?hsLang=en) 3. [Lone Working](https://support.work-wallet.com/management-portal-features?hsLang=en#lone-working) # How do I set Failed Lone Worker Notifications? ## Lone Worker configuration is only accessible via the online portal. To set failed lone worker notifications firstly go into '*Settings*' via the settings cog on the left hand navigation panel.  Scroll to find 'Clock in/Out' and select 'Configuration' ![image-png-Oct-23-2023-10-46-25-5326-AM](https://support.work-wallet.com/hs-fs/hubfs/image-png-Oct-23-2023-10-46-25-5326-AM.png?width=688&height=331&name=image-png-Oct-23-2023-10-46-25-5326-AM.png) Here you can find the section '*Failed Lone Worker Notifications' * here you enter the users you wish to receive the alerts   ![image-png-Oct-23-2023-12-15-58-3996-PM](https://support.work-wallet.com/hs-fs/hubfs/image-png-Oct-23-2023-12-15-58-3996-PM.png?width=688&height=204&name=image-png-Oct-23-2023-12-15-58-3996-PM.png) Once desired users have been entered, select save.    (*Please note: users must have both clock in/out licence and lone worker to be selected, in order to receive the alerts users require a valid contact number against their user account)* - [Getting Started](https://support.work-wallet.com/getting-started?hsLang=en#main-content) - 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