Work Wallet has three data access levels for Users: Standard, Enhanced and Wallet Administrator.
These data access permissions then affect the level of data a user can see against each of the modules the user has been given access too.
For example, if the user has a licence for the Issue Reporting module, they will see the following data based on their access level:
Standard
- All reported issues created by the user.
- All reported issues reported by the user.
- All reported issues assigned to the user.
- All reported issues where the user is an investigation team member.
- All reported issues where the user is a manager of the site (including, if the reported issue is for a job, the site the job is at).
- All job reported issues where the user is a manager of the job.
- All reported issues where the user has been assigned an action.
- All issues reported by anyone that the user is a line manager of.
Enhanced
- All reported issues created by the user.
- All reported issues reported by the user.
- All reported issues assigned to the user.
- All reported issues where the user is an investigation team member.
- All reported issues where the created by or reported by user belongs to the department(s) the enhanced user belongs to.
- All reported issues where the user is a manager of the site (including, if the reported issue is for a job, the site the job is at).
- All job reported issues where the user is a manager of the job.
- All reported issues where the user has been assigned an action.
- All reported issues where the site is managed by a department the user belongs to (including, if the reported issue is for a job, the site the job is at).
- All job reported issues where the job is managed by a department the user belongs to.
Wallet Admin
- All issues.
To edit a users access level you would need to be a Wallet Admin, Here is a link to walk you through how to change an access level: How to change a users access level.